1. About this policy
Sovereign Mesh (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
It applies to this website, the Sovereign Mesh platform and any other interaction you have with us.
2. Information we collect
We may collect the following kinds of information:
- Contact details such as your name, email address, phone number and job title.
- Organisation details such as your business name, ABN, capabilities, certifications and compliance information you choose to provide.
- Enquiry content including messages you send through our contact form or by email.
- Account information if you register on the platform, such as login credentials and profile settings.
- Technical information such as IP address, browser type, device information and pages visited.
We do not intentionally collect sensitive information. Please do not include sensitive or security-classified information in messages to us.
3. How we collect information
We collect information directly from you when you complete a form, register an account, contact us or otherwise interact with us. We may also collect information from publicly available sources, from your organisation, or from partners where you have agreed to this.
4. How we use information
We use personal information to:
- respond to enquiries and registration requests;
- create and manage accounts on the platform;
- connect buyers, vendors and industry participants;
- verify organisations and support compliance processes;
- maintain, secure and improve our website and services;
- send service updates and, where you have agreed, news about Sovereign Mesh; and
- comply with our legal obligations.
You can opt out of marketing communications at any time.
5. Disclosure of information
We may disclose personal information to:
- other platform participants, where needed to make a connection you have requested;
- service providers who help us operate, such as hosting, email delivery and IT support providers;
- professional advisers; and
- government agencies or others where required or authorised by law.
We do not sell personal information.
6. Overseas disclosure
Some of our service providers, including our email delivery provider, may store or process information outside Australia, for example in the United States. Where this occurs, we take reasonable steps to ensure those providers handle personal information consistently with the APPs.
7. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These include encryption in transit, access controls and working with reputable providers. We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law.
9. Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at info@sovereignmesh.com.au. We will respond within a reasonable time and may need to verify your identity first.
10. Complaints
If you have a concern about how we have handled your personal information, please contact us at info@sovereignmesh.com.au. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.
12. Contact us
For privacy questions or requests, email info@sovereignmesh.com.au.